Support
PEAK POS
Contact us
Email peakcoffee.cc@gmail.com and we’ll get back to you, usually within one business day.
Signing in
Open the app, sign in to your shop with the email + password your provider gave you, then tap your staff PIN to start taking orders. Forgot the shop password? Use “Forgot password?” on the sign-in screen.
Common questions
- Camera won’t scan — allow camera access in iOS Settings → PEAK POS.
- Switching language — use the 繁中 / EN toggle in the top bar.
- Offline — orders queue locally and sync automatically when the connection returns.
Account deletion
To delete your shop account and associated data, open Admin and use “Request account deletion” in the footer, or email us.